Fiverr is an interesting website. It’s a hybrid between working a job, and owning a business. It offers its sellers experience. Did you know many sellers consider Fiverr a “training camp” for running a successful business? They build up their skills and confidence while making money on Fiverr, before moving on to open up their business platform officially.
Not all of them, of course. Fiverr can make you a full-time income. That is, assuming you use it correctly. For example, look at Rob Janoff. He’s known as an expert in the logo design world. He’s the man responsible for the modern Apple logo. Yet, his business has presence on Fiverr (Don't believe it? Look here.).
There are many examples like him. The point is, you can only make a living comfortably on Fiverr income, if you know how. This is what we’ll help you with today. Below are the 5 tips to make a success with Fiverr for you,
#1 Plan To Commit
I just mentioned Fiverr as a "training camp", but never join to use it as a testing ground. To succeed on Fiverr, make it part of your long-term business climb. You should work on it today, next quarter, and even for years from now on. And you’ll never outgrow it. In fact, Fiverr may get you some of the highest paid job opportunities years down the line!
If you go to a “seller’s profile,” you’ll find the following 2 metrics…
- Join date, and
- Total reviews.
Obviously, there are others (like education, test results, etc.). But they’re not as important as these two, and for a reason. Because these two metrics are direct indicators of experience. And as for the reviews, the more you have, the better.
Use Them to Get Better Jobs
As you again more experiences, you can start raising your charge. And it also means you'll have a chance to be invited to better job opportunities. You can use your Fiverr account as a “CV” for a LinkedIn profile. You can use it as concrete proof of real experience.
So it’s a stepping stone. It’s a foundation of higher income. And committing to it is a wise choice. And speaking of concrete experience…
#2 Establish A Sample Portfolio
Here’s a fact. Online, few clients ask about your education… Actually, no one will ask about your education.
What you get asked about are “samples”. Prospects want to see what kind of quality you provide before ordering. So you need a sample portfolio. And this comes with time, and experience.
So My Education Doesn’t Matter?
No, not at all. It can be an excellent selling point – assuming it matches the service you sell. For example, if you sell video editing services but have a medical degree, mentioning your degree won’t matter. But if it does match what you sell – add it to your profile. It’ll get you more messages from prospect buyers.
#3 Don’t Get Obsessed With The Setup
Many sellers on Fiverr get obsessed over their gig images, profile picture, wording, etc. They are important to some extent. But not as critical as anyone thinks. Instead, what matters is…
- Reviews - There is no shortcut to this. You'll earn good reviews over time by giving the best service you can every time.
- Gig description - Display what you offer in a simple and straight-forward manner. Don't say anything that can cause a confusion.
- Customer Service - When you receive a message, respond as quickly as you can. If you're not sure what they're asking for, don't just say yes or okay, ask them to clarify it. Be friendly!
- Clarity - The service you provide should always be transparent. As well as your gig description, when asked for a detail by potential buyers, explain your service clearly. That will avoid any troubles.
Keep your profile and gigs simple. Simplicity sells. It should accurately communicate what you sell. Don't try to make it flashy. I've seen many profiles with attention-seeking loud image and overemphasized copywriting, but they just look inauthentic. Not a good idea.
#4 Authentic Profiles Sell
The majority of Fiverr profiles/gigs don’t display an image of the seller. They’re either stock photos, or info-graphics that summarize the service. I'm not saying they're bad, they're okay. But they don’t stand out. So here’s what you should do…
Put Yourself Out There
Put your face as your profile picture. That should be enough for authenticity. And you can take this a step further. You can add videos on your gigs to discuss your service. That will make you an instant seller. It establishes as you real, and gets you more conversions.
Also, it shows prospects that you can…
#5 Maintain Excellent Customer Support
Here’s a vital tip. Success on Fiverr comes from getting repeated clients. In most businesses, loyalty is the bulk of your income. It’s what gets you through rough seasons. You only gain loyalty by offering a good service. And this involves…
Ask questions, and clarify client needs (if they’re not clear). Respond quickly. Give accurate metrics. And give regular updates on jobs that take time to finish.
Don’t Pinch for Pennies
Don’t argue over a dollar or two. Especially with a return client. Do the opposite. Give a little favoritism. You can provide discounts on gig extras. Or, you can provide quicker than normal deliveries.
Refunds and Revisions
Never charge for revisions, especially if you’re new on Fiverr. You only get that right after a decade of experience. By then, your time should command a lot of money!
As for refunds, always make that an option. It’ll rarely come into effect if you are sincere with your buyers. But it adds a layer of security that makes you more trusted!
Thanks for your valuable tips. I have working on fiverr since 2015.
Thanks for your comment, best wishes for continuous success!
Good advice. I’ve never sold on Fiverr but I have bought lots of services. You are right by saying you get what you pay for. I once paid for a Facebook introduction for $5. I wasn’t happy but because it was my first order I accepted it. It was full of rubbish. I checked terms and conditions and there was no reason I should dispute but I contacted the support anyway. Then the support refunded my money. Only $5 plus admin fee $2 but I was happy by how customers are treated that way. I paid to have a logo created and transcript for my work for $100 as well. It’s worth it and I recommend it to everyone.
Thank you for sharing your experience Sergio! It’s great to hear that you are happy with Fiverr.